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Privacy Policy

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Introduction

This Privacy Policy explains how the RefX® platform collects, uses, and protects your personal data. We comply with the relevant data protection laws, including Turkey’s Personal Data Protection Law (KVKK), the EU GDPR, the UK GDPR, and other applicable regulations. Our website and services are hosted on the Wix.com platform, and your personal information is stored securely on Wix’s systems..

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What Personal Information We Collect

When you visit our website, perform a transaction, or engage with our services, we may collect and store the following personal data:

  • Identifying Information: Name, surname, email address, telephone number, and password.

  • Payment Details: Credit card information and transaction history.

  • Technical Data: IP address, session details, browser and device information, connection information.

  • User Activity: Page response times, length of visits to specific pages, page interaction details, purchase history, and navigation methods.

  • Profile and Communications: Comments, feedback, reviews, messages, recommendations, survey responses, and communications.

  • Membership and References: Membership details and reference-related data.

We may use software tools to measure and collect session information and to record site performance statistics. This helps us improve our services and understand user behaviour.

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How We Collect Information

We collect personal data directly from you when you:

  • Use our website or platform.

  • Fill in forms (e.g., sign-up or contact forms).

  • Subscribe to email lists or messaging updates.

  • Make purchases or complete transactions.

  • Provide us with feedback or participate in surveys.

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Why We Collect Such Personal Information

We use your data to:

  • Provide, operate, and improve our services.

  • Manage orders, payments, and account information.

  • Offer customer support and technical assistance.

  • Generate aggregate statistical data to enhance our services.

  • Communicate with you about your orders, account issues, or service updates.

  • Send marketing and promotional messages (only with your express consent).

  • Comply with legal obligations and respond to regulatory requirements.

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How Do We Store, Use, Share, and Disclose Your Data?

Our site “www.rex-int.com” (as well as associated RefX® domains) is hosted on Wix.com. Your data is stored within Wix’s databases and secure servers behind a firewall. When you make a purchase using a direct payment gateway, your credit card data is processed and encrypted under the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is stored only as long as necessary to complete your purchase and is then deleted.

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Third-Party Services

We may employ selected service providers to support our operations, such as hosting services, payment processors, analytics, marketing and communication platforms, legal and financial advisors, and other technical providers. These Third-Party Services may have access to some personal data, but only as needed to carry out their tasks. We encourage you to review the privacy policies of such third parties, especially if our Services include links to other sites or applications.

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TDX Consulting is not responsible for the privacy practices of third-party websites or services. If Wix or any third-party agent processes personal data in a manner inconsistent with applicable data protection principles, Wix remains responsible for such processing.

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Communication

We may contact you to:

  • Manage orders, resolve issues, troubleshoot technical problems, or enforce our terms and policies.

  • Collect fees or respond to disputes.

  • Poll your opinions through surveys or questionnaires.

  • Send updates, promotions, or marketing messages (email, SMS, or messaging app, with your permission).

If you agree, we may add your mobile number to messaging groups (e.g., on WhatsApp) or send you SMS updates about new content, services, or industry news.

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Security

We employ security measures to protect your personal data, including secure HTTPS access and SSL/TLS encryption for sensitive payment information. Wix maintains PCI-DSS certification to ensure secure handling of credit card data, and we constantly monitor and enhance our systems to protect user privacy.

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Despite these efforts, no system is entirely secure. We encourage you to set strong passwords, avoid sharing sensitive information in unsecured areas, and be cautious when communicating through email or instant messaging.

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Cookies

We use cookies and similar technologies to enhance your experience. These may include:

  • Strictly Necessary Cookies: Essential for basic site functions.

  • Analytics Cookies: Help us understand how visitors use our site (aggregated and anonymous).

  • Targeting Cookies: Used by advertising partners to build a profile of your interests for relevant ads.

You can manage or disable cookies through your browser settings. Please note that blocking cookies might affect certain features or functions of our site.

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Consent and Age of Consent

By using this site, you declare that you are at least the legal age of majority in your country or have obtained consent from a legal guardian to allow any minors in your care to use the site.

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If, after opting in, you change your mind, you can withdraw your consent at any time. This will stop further data collection or communications, and we will delete your personal data from our system as far as applicable. To do so, please contact us via email.

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Policy Updates

We reserve the right to modify this Privacy Policy at any time, so we recommend reviewing it frequently. Changes and clarifications take effect immediately upon posting on the website. If the changes are significant, we will notify you on our site. You can always find the most recent version on our website.

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Questions and Contact Information

If you have questions or wish to access, correct, or delete your personal data, or if you want more information, please contact us at:​

Payment Methods
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